Today marks the formal opening of Emirates’ “Emirates World” retail shop experience in the center of Jumeirah, one of Dubai’s liveliest neighborhoods.
The airline’s newly remodeled 3,000-square-foot retail store, which is situated in Jumeirah Town Centre, is an open and flowing place where clients can shop for all of their travel requirements in a lounge-like setting.
Customers will also be able to use VR/AR technology to completely immerse themselves in Emirates’ renowned items.
His Highness Sheikh Ahmed bin Saeed Al Maktoum, the Chairman and Chief Executive, of Emirates Airline & Group, cut a unique ribbon to formally open Emirates World.
Sir Tim Clark, the president of Emirates Airlines, Adnan Kazim, its chief commercial officer, top Emirates commercial and sales professionals, as well as government officials, business visitors, corporate clients, and members of the media, were also present.
Emirates World upholds our dedication to giving consumers top-notch goods and services at all points of contact and establishes new benchmarks for the travel retail store experience.
This newest concept shop is the first of many that will be opening in the upcoming years across our network, and it is the embodiment of our retail vision for the future.
Making the shopping experience easier, more interesting, and more intimate is also a component of our bigger retail strategy.
We’ll use a combination of the most up-to-date technology and individualized, one-on-one assistance from our very qualified travel experts.
Customers will be able to learn more about our goods, such as our Premium Economy seats, as well as a variety of other exquisitely exhibited experiences, in our open, friendly, and practical area.
Customers may easily roam around the open floor plan of the Emirates World shop and become fully immersed in the available interactive activities.
The store is furnished with light, contemporary pieces throughout, and substantial amounts of flora add to the tranquil atmosphere.
Without the need to take multiple tokens, Emirates’ knowledgeable travel consultants will be on hand to offer customers expert advice for their entire travel needs.
In order to guarantee quick response times to inquiries and shorter wait times, team sizes have also been doubled at the Emirates World Store.
A one-stop shop with airline ticketing, Emirates Holidays, and Skywards consultant support has been ensured thanks to cross-training of travel consultants.
Customers can also benefit from cutting-edge technology like self-service screens that shorten wait times and enable faster service.
The airline’s in-store display of Premium Economy Class seats is the focal point of the “Emirates World” product experience.
Customers can unwind, unwind, and experience Premium Economy so they know what to expect when they travel in this incredibly sought-after cabin class.